Have a question about your tour or experience? Find answers to our most frequently asked questions below. Still need help? We’re always happy to hear from you.
Each experience includes a local guide, food tastings at multiple locally owned stops, neighborhood stories, and gratuities for participating food partners. Exact inclusions vary by tour, so check the individual experience page for details.
Come hungry and wear comfortable walking shoes. We also recommend dressing for the weather and bringing an umbrella if rain is in the forecast. You’re welcome to bring a reusable water bottle, but water is available at our stops throughout the experience.
Most tours involve approximately ¼ mile to just over 1 mile of walking, depending on the experience. We make plenty of stops along the way for food, drinks, and stories, so you won’t be walking the entire time.
Yes! You will not leave hungry. Our tours include multiple tastings throughout the experience, with plenty of food to enjoy along the way.
Yes! Drink offerings vary by tour. Some experiences include alcoholic beverages, while others offer optional drink packages. Non-alcoholic alternatives are available for guests who prefer them. Check the individual tour page for specific drink inclusions and options.
We do our best to accommodate dietary restrictions with advance notice. Some tours are better suited to certain dietary needs than others, so please check the individual tour page for details or contact us before booking if you have questions. Because food is prepared by our restaurant partners, we cannot guarantee an allergen-free environment.
Exact meeting locations are provided in your booking confirmation email.
Parking recommendations for your specific tour area will be included in your booking confirmation email. Please allow a little extra time to park and walk to the meeting location before your tour begins.
Our tours operate rain or shine, so please dress for the weather and bring an umbrella if rain is in the forecast. If severe weather makes it unsafe to continue, we may need to reschedule the tour. If Wandering Palm cancels an experience and rescheduling isn’t possible, a refund will be provided.
Tickets are refundable when canceled more than 24 hours before the scheduled tour start time. Cancellations made within 24 hours of the tour are non-refundable. If Wandering Palm must cancel an experience due to severe weather or other unforeseen circumstances, guests will be offered the option to reschedule or receive a refund.
We recommend booking as early as possible, especially for weekends and private groups, to ensure your preferred date is available. Last-minute bookings may be available, so feel free to check!
Tours begin promptly at the scheduled start time, so we recommend arriving about 15 minutes early. If you’re running late, please contact your guide as soon as possible. When possible, we’ll let you know where to meet the group along the route so you can join the tour in progress.
Absolutely! Children are always welcome to join us. Our tours are designed around the same tastings for everyone, so we don’t have separate children’s menus or child-sized tastings. If your child will be enjoying their own tastings, they’ll need their own regular tour ticket. Younger children who are happy to share with a parent can join without a separate ticket.
Gratuities for our restaurant partners are included in your tour. Guide gratuity is not included but is always greatly appreciated if you enjoyed your experience.
es! Many of our experiences can be booked privately for birthdays, celebrations, family gatherings, friend groups, and other special occasions. Contact us and we’ll help you find the experience that works best for your group.
Absolutely! We work with corporate groups, conferences, incentive groups, executive teams, client events, spouse and companion programs, and other group experiences. Options can be designed around your group size, schedule, and goals.
Yes. Private and corporate experiences can often be customized based on your group size, interests, schedule, and budget. Contact us to discuss what you have in mind, and we’ll recommend the best options for your group.
Yes. Transportation can be arranged for many corporate and large-group experiences for an additional cost. Transportation needs vary by experience and group size, so we’ll discuss the best options with you during the planning process.
Yes! We regularly work with hotels, meeting planners, DMCs, and other tourism and hospitality partners to coordinate group experiences throughout Orlando. Contact us with your group details, and we’ll be happy to discuss options that fit your program.
Can’t find what you’re looking for? Get in touch and we’ll be happy to help.
